Contiguity
Use-cases
- Sales Call Analysis Automatically export sales call recordings from Attention to Contiguity for deeper analysis and insights on customer interactions.
- Transcription Services Use Contiguity’s advanced transcription services to convert Attention's call data into detailed transcripts, aiding in training and feedback sessions.
- Coaching and Feedback Enhance coaching scorecards from Attention by syncing with Contiguity's analytics to review team performance over time.
- CRM Data Enrichment Integrate Attention's data with Contiguity to your CRM, enriching opportunity and deal records with comprehensive call details and analysis.
Features
Automatic Data Syncing: Connect and sync all call recordings and transcripts seamlessly between Attention and Contiguity, ensuring data consistency and availability.
- Comprehensive Call Tracking: Monitor and manage deal activities directly within Contiguity with data fed from Attention.
- Enhanced Analytics: Leverage Contiguity’s superior analytical tools on Attention’s data for deeper insights.
Benefits
Increased Efficiency: Streamline workflow by connecting Attention's call data with Contiguity, reducing manual data entries and process bottlenecks.
- Actionable Insights: Uncover actionable insights from customer interactions by employing advanced analytics on transcribed data.
- Improved Compliance: Automatically organize and maintain call recordings, supporting regulatory compliance initiatives.
- Enhanced Team Performance: Facilitate effective coaching and performance assessments through detailed analysis and scorecards.
FAQ
Any questions? We'd love to help
How do I set up the integration between Attention and Contiguity?
You can set up the integration through the Attention platform by navigating to the Integrations page and selecting Contiguity. Follow the prompts for authentication and configuration.
What data can be exported from Attention to Contiguity?
You can export call recordings, transcripts, and deal activity logs, which are then available for analysis and reporting in Contiguity.
Is the integration secure and compliant with data protection regulations?
Yes, the integration is designed to be secure and compliant with major data protection regulations, ensuring that your data is safely transmitted and stored.
Ready to learn more?
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